Please note: this article is intended for self-service clients who do not engage Verivest for Fund Administration or Investor Servicing.
Redemptions are located in your Sponsor dashboard, under Offerings.
To redeem an investor, navigate to Offerings > Accounts and use the three dots on the right-hand side of the screen to select Redeem holdings.
Select the holdings you wish to redeem and the redemption date. Select Create.
Once you have created the redemption, navigate to Redemptions, locate the Pending Redemption and select the pen icon to update the redemption amount. Select Update to save.
To complete a redemption, select the checkbox and select Complete.