You can verify an investor's identity manually by accessing the investment section in your admin portal.
To manually verify an investor's identity, follow these steps:
Click investments
Select the investor which you need to verify
Either click on the pending status next to the identity field displayed below or click on the manually verify button
Upload supporting documents
Click Verify identity after uploading documents
Below is an example of the entire process from start to finish.
NOTE: Our portal can automatically verify an investor's identity.
In order to utilize this feature, you will need to create the investment account(s) with the required details. These details include the investor's first and last name, date of birth, SSN, and home address. You can find more information on how to create investment accounts for investors here.