Creating a Password for an Investor

This article explains how to set a password for an investor portal account.

Updated over a week ago

To set a password for an investor/Contact, simply access your Manager dashboard and follow the steps provided.

  1. Click Contacts from your dashboard

  2. Select the Contact that you need to set a password for

  3. Click Set Password

  4. Create a new to create a password between 8 and 20 characters, containing at least one number or special character & click Save

  5. Provide the investor/contact with their password

If an investor is unable to receive the password reset email for accessing the portal due to a technical issue with their email or the portal, it is recommended to follow the steps outlined in this article.

Did this answer your question?