Managers can now make changes to brokerage account information, account owner information, and account custodian details associated with retirement investment accounts. This includes:
Account name
ERISA details
Tax status
Brokerage account number
Account owner
Custodian details (address, name, EIN)
Please note that most account details cannot be updated after a pledge has been created or subscription documents have been sent to the investor. If you need to modify an account that has already made a pledge or received subscription documents, please contact our Support team.
Updating the Owner of a Brokerage Account:
Click Accounts from your manager dashboard
Locate and click on the account that needs to be updated
Click Edit on the Account Owner card
Update the account owner by searching for them by name or account number (M#)
Click Save
Updating Brokerage Account Details:
Click Accounts from your manager dashboard
Locate and click on the account that needs to be updated
Click Edit on the Account information card
Update the necessary details (account name, ERISA status, tax status, brokerage account number)
Click Save