This article explains how to set a password for an investor portal account.
To set a password for an investor/Contact, simply access your Manager dashboard and follow the steps provided.
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Click Contacts from your dashboard
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Select the Contact that you need to set a password for
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Click Set Password
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Create a new to create a password between 8 and 20 characters, containing at least one number or special character & click Save
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Provide the investor/contact with their password
If an investor is unable to receive the password reset email for accessing the portal due to a technical issue with their email or the portal, it is recommended to follow the steps outlined in this article.