Making Changes to Brokerage Investment Accounts

This article explains ho to make changes to brokerage accounts on behalf of investors.

Managers can now make changes to brokerage account information, account owner information, and account custodian details associated with retirement investment accounts. This includes:

• Account name

• ERISA details

• Tax status

• Brokerage account number

• Account owner

• Custodian details (address, name, EIN)

  

Please note that most account details cannot be updated after a pledge has been created or subscription documents have been sent to the investor. If you need to modify an account that has already made a pledge or received subscription documents, please contact our Support team.

Updating the Owner of a Brokerage Account:

1. Click Accounts from your manager dashboard

   

2. Locate and click on the account that needs to be updated

3. Click Edit on the Account Owner card

   

4. Update the account owner by searching for them by name or account number (M#)

   

5. Click Save

   
    

Updating Brokerage Account Details:

1. Click Accounts from your manager dashboard

   

2. Locate and click on the account that needs to be updated

3. Click Edit on the Account information card

   

4. Update the necessary details (account name, ERISA status, tax status, brokerage account number)

   

5. Click Save

   
    

Updating Account Custodian Details:

1. Click Accounts from your manager dashboard

   

2. Locate and click on the account that needs to be updated

3. Click Edit on the Custodian card

   

4. Enter the new custodians details

   

5. Click Save