--- title: Sending an Investor a Password Reset Email description: This article explains how to send a password reset email to an investor. --- [Skip to content](https://support.verivest.com/knowledge/sending-an-investor-a-password-reset-email-verivest-help-center#main-content) English Show submenu for translations ![Verivest-Logo---Blue-Mark---Dark-Text.png\]](https://support.verivest.com/hs-fs/hubfs/Verivest-Logo---Blue-Mark---Dark-Text.png?height=50&name=Verivest-Logo---Blue-Mark---Dark-Text.png) Open main navigation Close main navigation - English Show submenu for translations - Go to Verivest LLC Go to Verivest LLC How-to guides and answers from the Verivest team - There are no suggestions because the search field is empty. 1. [Verivest Support Library](https://support.verivest.com/knowledge?hsLang=en) 2. [Manager Support](https://support.verivest.com/knowledge/manager-support?hsLang=en) 3. [Investor Management](https://support.verivest.com/knowledge/manager-support?hsLang=en#investor-management) # Sending an Investor a Password Reset Email ## This article explains how to send a password reset email to an investor. You can send a password reset email to investors from your Manager Dashboard. To send a password reset email complete the following: 1. Go to the **Contacts** section in your Dashboard 2. Select the desired contact 3. Click on **Reset Password** 4. Confirm that you want to send a password reset email 5. Ask the investor/contact to check their inbox for an email with the subject "***Reset your password***" Investors will then receive an email similar to the one shown below: ![](https://support.verivest.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio82647629074032dcb1a0687f337165136Screenshot+2023-09-08+at+11.27.38+PM-1.png) When investors click "***reset your password***" they will be routed to another webpage where they'll be asked to create a new to create a password between 8 and 20 characters, containing at least one number or special character. - [Manager Support](https://support.verivest.com/knowledge/manager-support?hsLang=en#main-content) - [Getting Started](https://support.verivest.com/knowledge/manager-support?hsLang=en#getting-started) - [Using the Manager Portal](https://support.verivest.com/knowledge/manager-support?hsLang=en#using-the-manager-portal) - [Investor Management](https://support.verivest.com/knowledge/manager-support?hsLang=en#investor-management) - [Managing Investments](https://support.verivest.com/knowledge/manager-support?hsLang=en#managing-investments) - [Educational Series-Webinars](https://support.verivest.com/knowledge/manager-support?hsLang=en#educational-series-webinars) - [Investor Support](https://support.verivest.com/knowledge/investor-support?hsLang=en#main-content) - [Welcome](https://support.verivest.com/knowledge/investor-support?hsLang=en#welcome) - [Understanding Your Portal](https://support.verivest.com/knowledge/investor-support?hsLang=en#understanding-your-portal) - [Managing Your Investment Accounts](https://support.verivest.com/knowledge/investor-support?hsLang=en#managing-your-investment-accounts) - [Accounting Tools](https://support.verivest.com/knowledge/accounting-tools?hsLang=en#main-content) - [Accounting Support](https://support.verivest.com/knowledge/accounting-tools?hsLang=en#accounting-support) [![Verivest-Logo-Mark-Govenor-Bay-1](https://support.verivest.com/hs-fs/hubfs/Verivest-Logo-Mark-Govenor-Bay-1.png?width=100&height=100&name=Verivest-Logo-Mark-Govenor-Bay-1.png "Verivest-Logo-Mark-Govenor-Bay-1")](http://verivest.com) Verivest LLC Help Center Copyright © 2026, Verivest